Operation QR

The old, ordinary water bill came Saturday — two days early, which I blame on February — and with it came a preview of the new, extraordinary water bill, which shuffles the content a bit and adds one thing previously unseen: a QR code on the return page, making it theoretically possible to pay your bill by scanning it on a mobile device.

Maybe I’m reading too much into this, but the sample account displayed:

  • has a past-due balance, but no sign of a late charge;
  • contains in the Important Message block the phrase “These are generic topics only”;
  • belongs to a customer in Mississauga, Ontario.

The latter, at least, is sort of explainable: in the past, the city has been known to have outsourced some of its IT development to a Canadian firm, and apparently that relationship continues.

Addendum: Hmmm. The due date is two days early. I blame that, too, on February.


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