Last October, Roger, having observed the signs of Imminent Death in his wife’s computer, ordered a new one, though for some reason he didn’t open it until March. And when he did, he may have wished he hadn’t:
I turn it on, and the first thing I say is: “Where the heck is the Start button?” I had to Read The (Online) Manual to figure out where it was, and that Windows 8 was installed on my computer. (A few days after I turned on the machine, someone told me, “Whatever you do, DON’T download Windows 8.”)
But then, of course, it was too late. And it gets better, for some definition of “better” that doesn’t actually imply improvement:
Anyway, I figure out, kinda, how this thing is supposed to work. I go to the Office suite button. It asks me if I want to buy the product. I have to BUY the product separately? Suffice it to say, it took another week before I could FINALLY use the contraption correctly. This involved, among other things having someone uninstall one of the security products I installed, because it actually made the computer LESS secure. Product A thought Product B was taking care of the bugs, so neither one actually worked.
I expect stories of this sort to continue
for all eternity at least for another year.